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Let V be an N-graded, simple, self-contragredient, C_2-cofinite vertex operator algebra. We show that if the S-transformation of the character of V is a linear combination of characters of V-modules, then the category C of grading-restricted generalized V-modules is a rigid tensor category. We further show, without any assumption on the character of V but assuming that C is rigid, that C is a factorizable finite ribbon category, that is, a not-necessarily-semisimple modular tensor category. As a consequence, we show that if the Zhu algebra of V is semisimple, then C is semisimple and thus V is rational. The proofs of these theorems use techniques and results from tensor categories together with the method of Moore-Seiberg and Huang for deriving identities of two-point genus-one correlation functions associated to V. We give two main applications. First, we prove the conjecture of Kac-Wakimoto and Arakawa that C_2-cofinite affine W-algebras obtained via quantum Drinfeld-Sokolov reduction of admissible-level affine vertex algebras are strongly rational. The proof uses the recent result of Arakawa and van Ekeren that such W-algebras have semisimple (Ramond twisted) Zhu algebras. Second, we use our rigidity results to reduce the "coset rationality problem" to the problem of C2-cofiniteness for the coset. That is, given a vertex operator algebra inclusion U⊗V↪A with A, U strongly rational and U, V a pair of mutual commutant subalgebras in A, we show that V is also strongly rational provided it is C_2-cofinite.

We show that the category of finite-length generalized modules for the singlet vertex algebra M(p), p∈Z_+, is equal to the category O_M(p) of C_1-cofinite M(p)-modules, and that this category admits the vertex algebraic braided tensor category structure of Huang-Lepowsky-Zhang. Since O_M(p) includes the uncountably many typical M(p)-modules, which are simple M(p)-module structures on Heisenberg Fock modules, our results substantially extend our previous work on tensor categories of atypical M(p)-modules. We also introduce a tensor subcategory O_M(p)^T, graded by an algebraic torus T, which has enough projectives and is conjecturally tensor equivalent to the category of finite-dimensional weight modules for the unrolled restricted quantum group of sl_2 at a 2pth root of unity. We compute all tensor products involving simple and projective M(p)-modules, and we prove that both tensor categories O_M(p) and O_M(p)^T are rigid and thus also ribbon. As an application, we use vertex operator algebra extension theory to show that the representation categories of all finite cyclic orbifolds of the triplet vertex algebras W(p) are non-semisimple modular tensor categories, and we confirm a conjecture of Adamović-Lin-Milas on the classification of simple modules for these finite cyclic orbifolds.