We apply our model of quantum gravity to an AdS black hole resulting in a wave equation in a quantum spacetime which has a sequence of solutions that can be expressed as a product of stationary and temporal eigenfunctions. The stationary eigenfunctions can be interpreted as radiation and the temporal as gravitational waves. The event horizon corresponds in the quantum model to a Cauchy hypersurface that can be crossed by causal curves in both directions such that the information paradox does not occur.